Q1. Do you ship your products internationally?
Yes, we provide international shipping to most countries and regions worldwide. A professional logistics service is adopted, and a tracking number will be provided after shipment for real-time logistics inquiry.
Q2. Who is responsible for the customs duties and taxes?
Customs duties and relevant taxes are borne by the buyer, which are calculated in accordance with the local tax and customs policies of the destination country. We will standardize the customs declaration information to facilitate clearance.
Q3. Can you meet the needs of large bulk orders?
Definitely. We have advanced automated production lines and strong production capacity, which can ensure stable product quality and on-time delivery, and provide reliable supply chain support for large bulk orders.
Q4. What are the advantages of your functional cat food?
Our functional cat food is made of human-grade ingredients, targeting five core feline health needs including digestive wellness and urinary tract care. All production is in GMP/HACCP-certified facilities with strict quality control.
Q5. Do your pet healthcare products comply with international standards?
Yes, all our pet healthcare pharmaceuticals and formulations fully comply with international veterinary standards. We have a full-cycle quality control system to achieve complete product traceability and safety assurance.
Q6. Do you provide product customization services?
We offer flexible customization services for global pet brands, veterinary clinics and retailers, including formula optimization and packaging customization, to meet personalized cooperation needs.